Every client promise, tracked to resolution
'Can you also look at…' — said in a call, lost by Friday. BlokNotes issues capture every question, request and problem as a record with a type, priority, status and owner, linked to the client and project it belongs to.
Follow-ups accumulate on the issue with dates and notes, so the next time the client calls, the whole history is on one page.
What you get
- Types: question, issue, request, follow-up
- Statuses: open, planned, waiting, resolved
- Priorities: low, medium, high
- Linked company, contact and project
- Follow-up history with dates and notes
- Next follow-up date per issue
- Resolution notes on close
Capture it before it evaporates
Log an issue in seconds during the call: what kind of request it is, how urgent, who reported it and which project it touches. It immediately appears on the client's page and in your open-issues list.
Follow-ups with dates, not intentions
Each issue carries its follow-up history and a next-follow-up date. Nothing depends on you remembering — the record does the remembering.
- Chronological follow-up log per issue
- Waiting status for balls in the client's court
- Resolution summary written at close
Support without a support tool
For freelancers and small teams, a full helpdesk is overkill. Issues give you the discipline of a ticket system inside the workspace where the actual work happens.
Questions about issue tracking
How are issues different from tasks?
Tasks are work you plan to do; issues are things reported or requested that need triage, follow-up and resolution — often by a client. Issues can spawn tasks when work is agreed.
Can I see all open issues for one client?
Yes — issues link to companies and projects, so the client page lists their open and resolved issues alongside meetings, deals and invoices.
Who relies on this
Works together with
CRM & sales pipeline
Companies, contacts, deals and a visual pipeline — without leaving your notes.
Learn moreProjects & tasks
Plan projects, track tasks on boards, and keep every decision linked to its notes.
Learn moreMeetings & calendar
Meeting notes linked to people and projects, synced with Google Calendar.
Learn morePut issue tracking to work today
Free during the public beta — every feature, no usage limits, no credit card.